Ventryn LLC ("Ventryn," "we," "our") is a Texas-registered limited liability company operating at ventryn.com. This policy explains what information we collect when you visit or contact us through this site, how we use it, and what rights you have over it.
This site is informational. We do not sell products directly through it, maintain user accounts, or process payments here. If you have questions not answered below, email us at contact@ventryn.com.
We collect information in two ways: what you provide directly, and what is gathered automatically when you visit.
Contact form submissions. When you submit the contact form on our homepage, we collect your name, email address, the topic you selected (Project, Retainer, or Other), and the message you wrote. Submitting the form is entirely voluntary.
Analytics data. Google Analytics 4 collects information about how visitors use this site — pages viewed, time on page, general geographic region, device type, and browser. This data is associated with a pseudonymous identifier, not your name or email. Google Analytics sets cookies in your browser to support this. See Section 4 for details on cookies and how to opt out.
Server logs. Our hosting infrastructure (Google Cloud) generates execution logs when our backend functions run. These logs record operational data such as timestamps and response codes. We do not log the content of contact form submissions in these logs.
Contact form data is used solely to evaluate and respond to your inquiry. Specifically:
We do not use contact form data for advertising, mailing lists, or any purpose beyond the inquiry you initiated. We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
Analytics data is used to understand aggregate site traffic and improve the site. We do not combine analytics data with contact form data to build individual profiles.
Running this site involves a small number of third-party services. Each acts as a data processor on our behalf and is contractually bound to handle data appropriately.
We use no advertising networks, no social media tracking pixels (no Meta Pixel, LinkedIn Insight Tag, or similar), and no session-recording tools.
This site sets cookies only through Google Analytics 4. These cookies (typically named _ga, _ga_*) store a pseudonymous identifier used to distinguish visitors and sessions. They do not contain your name, email, or any directly identifying information.
Ventryn does not set any first-party cookies directly.
To opt out of Google Analytics tracking:
Contact form submissions are retained in our database for up to 24 months from the date received. After that period, submissions are deleted unless there is an ongoing business relationship or legal obligation requiring longer retention.
Records we are required to keep for legal or accounting purposes are retained for as long as those obligations require, regardless of the 24-month general period.
Google Analytics data retention is set to the default period configured in our GA4 property (13 months for event-level data). You can request deletion of data associated with your device at any time using the opt-out methods above.
Regardless of where you are located, you may contact us at contact@ventryn.com to:
California residents (CCPA/CPRA). You have the right to know what personal information we collect and how it is used, to request deletion, and to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, email contact@ventryn.com. We will respond within 45 days.
EEA, UK, and Swiss residents (GDPR). Our legal basis for processing contact form data is legitimate interest (responding to your inquiry) and, where applicable, your consent. You have the rights listed above plus the right to lodge a complaint with your local supervisory authority.
We will respond to all verifiable requests within 30 days (or as required by applicable law).
This site is not directed at children under the age of 13. We do not knowingly collect personal information from anyone under 13. If you believe a child has submitted information through this site, contact us at contact@ventryn.com and we will delete it promptly.
We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top. If the changes are material, we will note that on this page for at least 30 days following the update. Continued use of this site after an update constitutes acceptance of the revised policy.
For privacy-related questions, access requests, or deletion requests, contact us at:
Ventryn LLC
Email: contact@ventryn.com
Website: ventryn.com